Privacy Statement:

Effective from: 1st May 2026

 

Welcome to Mentorentia (Mentorentia.com). We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Statement explains how we collect, use, store, and protect your information when you use Mentorentia.com and our related services.

 

1. Who We Are

Mentorentia is an online learning platform, providing digital courses, educational content, certifications, and learning management services to learners worldwide.

 

Data Controller:

Mentorentia

For any privacy-related inquiries, please contact: info@mentorentia.com

 

2. Information We Collect

We may collect and process the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Country and location
  • Account login credentials
  • Profile details
  • Pictures

Learning Information

  • Courses enrolled
  • Learning progress
  • Quiz and assessment results
  • Certificates earned
  • Course activity and engagement

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and analytics data
  • Website usage statistics

Payment Information

Payments may be processed securely through third-party payment providers such as Stripe or other secure gateways. Mentorentia does not store full card payment details on its servers.

 

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Deliver online courses and certifications
  • Process payments and transactions
  • Provide customer support through emails
  • Improve website functionality and learning experience
  • Send course updates and service notifications
  • Monitor platform performance and security
  • Meet legal and regulatory obligations

Where permitted, we may also send marketing communications about new courses, offers, and educational services. You may unsubscribe at any time.

 

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud and misuse

 

5. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

  • Payment processors
  • Learning technology providers
  • Cloud hosting providers
  • Email communication services
  • Regulatory authorities where legally required

All third-party providers are expected to maintain appropriate security and confidentiality standards.

 

6. International Data Transfers

As Mentorentia operates globally, your information may be processed outside the United Kingdom. Where international transfers occur, appropriate safeguards will be implemented to protect your data in accordance with UK GDPR requirements.

 

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide educational services
  • Maintain academic records
  • Meet legal, financial, and regulatory obligations
  • Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted or anonymised.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact: info@mentorentia.com

 

You may also contact the UK Information Commissioner’s Office (ICO):

 

9. Cookies and Tracking Technologies

Mentorentia uses cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and user behaviour
  • Enhance learning experience
  • Remember user preferences

Users may manage cookie settings through their browser preferences.

 

10. Security Measures

We implement appropriate technical and organisational measures to protect your data against:

  • Unauthorised access
  • Loss or theft
  • Misuse
  • Alteration or disclosure

However, no online system can guarantee complete security, and users should also take reasonable steps to protect their account credentials.

 

11. Use of Artificial Intelligence (AI)

Mentorentia may use AI-powered technologies, including AI avatars, automated subtitles, voice synthesis, and learning support tools, to enhance the learner experience and improve accessibility. Where AI tools process personal data, such processing will be conducted in accordance with applicable data protection laws and this Privacy Statement.

 

12. Third-Party Links

Our website may contain links to third-party websites or platforms. Mentorentia is not responsible for the privacy practices or content of external websites.

 

13. Children’s Privacy

Mentorentia services are not intended for children under the age of 13 without parental or guardian consent.

 

14. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in legal requirements, technology, or our services. Updated versions will be published on this page with a revised effective date.

 

15. Contact Us

If you have any questions regarding this Privacy Statement or your personal data, please contact: info@mentorentia.com